Terms & Conditions

All of our offers are subject to conditions and availability

Our guests are required to provide a pre-authorisation on a credit or debit card upon arrival. The pre-authorisation amount is £50 per apartment and is to cover any extras or incidents that may occur whilst you are staying with us. Please note that a pre-authorisation is not a payment and is held by your bank and will be released to you upon departure if no incidences occur whilst you stay with us. Depending on your bank the pre-authorisation may take up to 9-10 working days to be released.

Best Rate Guarantee

If you find your room online at a lower price within 24 hours of making a booking with the same booking conditions, we will match it.

Just contact us within 24 hours of making your booking with details of the website.

We will match it under the following conditions:

No Best Guarantee if you book our hotel room through:

On the Day Rate

Book on the same day as arrival and save 10%. This rate is non-amendable, non-cancellable, and non-refundable. Please note that this rate is only bookable online.

Guarantee Policy
A pre-authorisation of the first night’s value is obtained prior to arrival. The pre-authorisation is not a charge and no funds have been debited from your account.

Cancellation Policy
Reservations are non-amendable, non-cancellable and non-refundable. In the case of a no-show, a 100% charge for the first night’s accommodation is applicable.

Extended stays: Reservations of 14 days or more require cancellation 14 days prior to the reservation date or the first 14 days of their stay will be charged in full.

Best Available Rate

Our Best Available Rate gives you the flexibility to amend or cancel your booking within our flexible cancellation policy period.

Guarantee Policy
Our advanced purchase rate requires credit card details in order to guarantee the reservation. In case of a no show, the total amount of the first room night will be charged.

Cancellation Policy
Reservations must be amended or cancelled by 16:00 pm on the day prior to arrival to avoid a 100% charge of the first night’s accommodation. Reservations of 14 days or more require a 14 days cancellation policy or will be charged for the first 14 days of their stay.

Advanced Purchase Rate

Our Advanced Purchase Rate provides 10% off our Best Available Rate. This rate requires full pre-payment, it is non-amendable, non-cancellable, and non-refundable. Please note that this rate is only bookable online.

Guarantee Policy
Our advanced purchase rate requires credit card details in order to guarantee the reservation. In case of a no show, the total amount of the first room night will be charged.

Cancellation Policy
This rate is non-amendable, non-cancellable, and non-refundable.

Extended Stays: Reservations of 14 days or more require a 14 days cancellation policy or will be charged for the first 14 days of their stay.

Stay 2 Nights & Save 5%

Guarantee Policy – Flexible Rate
This rate requires credit card details in order to guarantee the reservation. In case of a no show, the total amount of the first room night will be charged.
Guarantee Policy – Non-Refundable Rate
This rate requires full payment of the entire reservation at the time of booking

Cancellation Policy – Flexible Rate
Reservations must be amended or cancelled by 16:00 pm on the day prior to arrival to avoid a 100% charge of the first night’s accommodation.
Extended Stays: Reservations of 14 days or more require a 14 days cancellation policy or will be charged for the first 14 days of their stay.
Cancellation Policy – Non-Refundable Rate
Reservations are non-amendable, non-cancellable and non-refundable

Stay 3 Nights & Save 10%

Guarantee Policy – Flexible Rate
This rate requires credit card details in order to guarantee the reservation. In case of a no show, the total amount of the first room night will be charged.
Guarantee Policy – Non-Refundable Rate
This rate requires full payment of the entire reservation at the time of booking

Cancellation Policy – Flexible Rate
Reservations must be amended or cancelled by 16:00 pm on the day prior to arrival to avoid 100% charge of the first night’s accommodation.
Extended Stays: Reservations of 14 days or more require a 14 days cancellation policy or will be charged for the first 14 days of their stay.
Cancellation Policy – Non-Refundable Rate
Reservations are non-amendable, non-cancellable and non-refundable

Stay 4 Nights & Save 15%

Guarantee Policy – Flexible Rate
This rate requires credit card details in order to guarantee the reservation. In case of a no show, the total amount of the first room night will be charged.
Guarantee Policy – Non-Refundable Rate
This rate requires full payment of the entire reservation at the time of booking

Cancellation Policy – Flexible Rate
Reservations must be amended or cancelled by 16:00 pm on the day prior to arrival to avoid a 100% charge of the first night’s accommodation.
Extended Stays: Reservations of 14 days or more require a 14 days cancellation policy or will be charged for the first 14 days of their stay.
Cancellation Policy – Non-Refundable Rate
Reservations are non-amendable, non-cancellable and non-refundable

Stay 5 Nights & Save 20%

Guarantee Policy – Flexible Rate
This rate requires credit card details in order to guarantee the reservation. In case of a no show, the total amount of the first room night will be charged.
Guarantee Policy – Non-Refundable Rate
This rate requires full payment of the entire reservation at the time of booking

Cancellation Policy – Flexible Rate
Reservations must be amended or cancelled by 16:00 pm on the day prior to arrival to avoid a 100% charge of the first night’s accommodation.
Extended Stays: Reservations of 14 days or more require a 14 days cancellation policy or will be charged for the first 14 days of their stay.
Cancellation Policy – Non-Refundable Rate
Reservations are non-amendable, non-cancellable and non-refundable

 

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