Terms & Conditions

All of our offers are subject to conditions and availability

Our guests are required to provide a pre-authorisation on a credit or debit card upon arrival. The pre-authorisation amount is £50 per apartment and is to cover any extras or incidents that may occur whilst you are staying with us. Please note that a pre-authorisation is not a payment and is held by your bank and will be released to you upon departure if no incidences occur whilst you stay with us. Depending on your bank the pre-authorisation may take up to 9-10 working days to be released.

Group Bookings of 5 or more Apartments

For bookings of 5 or more apartments, special group policies apply. Kindly reach out to the hotel directly for further details.

Long Stays

Reservations of 14 days or more require a 14-day cancellation policy or will be charged for the first 14 days of their stay.

 

Our Best Rate Guarantee

If you find your room online at a lower price within 24 hours of making a booking with the same booking conditions, we will match it.

Just contact us within 24 hours of making your booking with details of the website.

We will match it under the following conditions:

No Best Guarantee if you book our hotel room through:

On the Day Rate

Book on the same day as arrival and save 10%. This rate is non-amendable, non-cancellable, and non-refundable. Please note that this rate is only bookable online.

Guarantee Policy
A pre-authorisation of the first night’s value is obtained prior to arrival. The pre-authorisation is not a charge and no funds have been debited from your account.

Cancellation Policy
Reservations are non-amendable, non-cancellable and non-refundable. In the case of a no-show, a 100% charge for the first night’s accommodation is applicable.

 

Exclusive Member Rates

Our Exclusive Member Rates give you a 20% discount off our best available rate. Sign up to our members list today and become a valued member, enjoying a 20% discount off our Best Available Rates.

After submitting your email address, you’ll receive a 4-Digit Code, unlocking your exclusive discount.

Please note that you are required to submit your email address each time you make a new booking. 

Sign up to our members list here 

Guarantee Policy
Our advanced purchase rate requires credit card details in order to guarantee the reservation. In case of a no-show, the total amount of the first room night will be charged.

Cancellation Policy
Reservations must be amended or cancelled by 16:00 pm on the day prior to arrival to avoid a 100% charge of the first night’s accommodation.

 

Best Available Rates – Room only or B&B

Our Best Available Rates give you the flexibility to amend or cancel your booking within our flexible cancellation policy period.

You can also take advantage of our longer stay rewards to include the following discounts: Stay 2 Nights & Save 5%, Stay 3 Nights & Save 10%, Stay 4 Nights & Save 15%, Stay 5 Nights & Save 20%, Stay 7 Nights & Save 25%

Guarantee Policy
Our advanced purchase rate requires credit card details in order to guarantee the reservation. In case of a no show, the total amount of the first room night will be charged.

Cancellation Policy
Reservations must be amended or cancelled by 16:00 pm on the day prior to arrival to avoid a 100% charge of the first night’s accommodation.

 

Want to be notified about exclusive offers, competitions, and news?

Click here to join our mailing list.

The Edinburgh Collection Who are we? Learn more about us and our values.